Great Service Means Happy Customers
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We have just purchased a vechicle from Mark MacPhail at Summerside Toyota. We met Mark a week ago in their parking lot in very snowy conditions - we talked briefly. A few days later we met him at dealership, we found him to be friendly & knowledgeable as there were a couple of vehicles we were interested in. He made our purchase so easy from beginning to end along with Adam & Rob. It was stress free & no sales pressure. I would recommend Mark to anyone wanting to purchase a vehicle.
My experience with Summerside Toyota was wonderful from beginning to end. I needed an used car. The price was in line with the market. Our advisor Mark MacPhail went above and beyond. He made the total experience very smooth and comfortable. He even delivered the car at our doorsteps in Charlottetown. Sales manager, Brandon helped us to get the undercoating and ceramic spray done in timely fashion. I'll definitely recommend Summerside Toyota. All the best to the team.
We recently had a total vehicle loss accident and began the process of looking for a vehicle replacement in Charlottetown. My Aunt recommended Mark MacPhail at Summerside Toyota - I reached out to Mark and on his day off within 5 minutes or talking with him showed better customer service and engagement with helping us out than we'd experienced elsewhere previously.
Mark was tireless in making things work for us and when we met in person to see the vehicle he was extra awesome with my daughter in making her feel welcomed and part of the process.
My wife and I are super happy with the vehicle and so so glad it was suggested we see Mark.
A real team player , Mark also pumped up his coworkers and they didn't disappoint either - Brendon, Adam, and Rob were all fantastic. Mark several times referred to us and other customers as Toyota friends and family - and we absolutely felt this.
Each dept went above and beyond to not only make the transaction smooth but engage with us personally in conversation about our car accident situation and general conversation.
I've never experienced such great customer service from a dealership.
If you're looking for a car - reach out to Mark MacPhail and team they will not disappoint.
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